#MAGICALVILLAGES-Northern Valleys Route from 972 €

Description

The magic of this route The Northern Valleys Route is a fascinating journey through a region steeped in history, culture and serene landscapes. This itinerary is woven between green valleys and majestic hills, revealing the authenticity of communities anchored in centuries-old traditions. As you progress, you immerse yourself in the richness of rural life, discovering the deep connection between the land and its inhabitants. Each stage of the route transports you to exceptional natural environments, where calm reigns and everyday life flows in harmony with the surrounding nature. The Northern Valleys keep silent secrets in every corner, inviting you to explore the roads less travelled and discover the authenticity that characterizes this region. The journey is a multisensory experience, where the shades of green of the valleys merge with the local architecture, creating a unique visual palette. The charm is found in the details: the soft sounds of nature, the fresh scents caressing the air, and the warmth of communities that, while diverse, share the same genuine hospitality. The Northern Valleys Route promises a journey where time seems to stand still, allowing you to immerse yourself in the very essence of this region, where each valley is an open door to authentic discoveries and the simplicity that characterizes life in these places.

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8Nights

8Destinations

8Accommodation

Visiting

Enlarge map

Days 1, 2

Viana

Days 2, 3

Elciego

Days 3, 4

Cuzcurrita de Rio Tiron

Days 4, 5

Santa Gadea del Cid

Days 5, 6

Valdegovia

Days 6, 7

Castillejo de robledo

Days 7, 8

San esteban de gormaz

Days 8, 9

Duruelo de la sierra

Day 1 - Viana

Arrival at the rural accommodation that we have chosen in Viana so that you can enjoy a GENUINE TRAVEL EXPERIENCE ON THE NORTHERN VALLEYS ROUTE. A unique experience that will allow you to discover the most impressive landscapes in northern Spain. It is a route that runs through a region full of history, culture and natural beauty, where you can visit some of the most charming and picturesque towns in the area. The beginning of the route takes place in Viana, a beautiful walled town located near the Ebro River. Upon arrival you will have time to rest from the trip and choose the best outfit for tonight. We will invite you to dinner at a local restaurant. Return to the accommodation to enjoy your well-deserved rest.

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Day 2 - Viana - Elciego

After a wonderful night you will go down to have breakfast because you have to regain strength for the day ahead. Today we set out to discover the treasures of Viana. We begin with a visit to the Church of Santa María. It rises majestically on the main street of Viana. Raised on a hill for defense against Castile, it is the last town on the Camino de Santiago as it passes through Navarra. We will continue with a Walk through the Ruins of the Church of San Pedro. It was the first church that was built in the then town. In the 18th century, extensions were made, damaging its main walls, causing them to collapse in 1844. We will end by visiting the Gates of the walls. In each of the cardinal points are the gates that gave access to the city. At the portal of San Felices, King Sancho VII the Strong laid the first stone on February 1, 1219. We will then invite you to eat at a local restaurant. After eating we say goodbye to Viana and continue our route to the next Magical Town, Elciego. This wine village is the perfect place to taste some of the best wines in the region. In addition, Elciego has a beautiful historic center, which will take us to times of fortune and wealth. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner with one of the typical dishes of the region, Patatas a la Riojana: A potato stew with chorizo, pepper and garlic, cooked slowly, in a local restaurant. After a full day, return to the accommodation for a well-deserved rest.

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Day 3 - Elciego - Cuzcurrita del Río Tirón

Have an early breakfast and go out to discover Elciego. We begin by visiting the Parish Church of San Andrés. Immerse yourself in its history, admire its architectural details and enjoy the serenity and spiritual atmosphere that is breathed in this magnificent religious temple. Next, we will do a Hiking Route through the Meanders of the Ebro between Vineyards. An entertaining Circular Route from the town to the banks of the Ebro between vineyards and a wonderful landscape. We will then invite you to visit one of the most impressive wineries in Spain. The Marqués de Riscal Wineries. The silhouette of the Hotel Marqués de Riscal is what draws the most attention to these century-old wineries. Its innovative architecture is a reference point in the region. After the visit we will do a Wine Tasting. We will end this adventure by inviting you to eat one of the typical dishes of the region: Chops al Sarmiento: Made with lamb chops grilled with vine shoots, in a local restaurant. After eating we said goodbye to Elciego and continued our route to the next Magical Town, Cuzcurrita del Río Tirón. This town on the banks of the Tirón River is known for its impressive architectural heritage, which includes churches, palaces and old wine cellars. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner one of the typical dishes of the region, in a local restaurant. After a full day, return to the accommodation for a well-deserved rest.

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Día 4 - Cuzcurrita del Río Tirón - Santa Gadea del Cid

Have an early breakfast and go out to discover Cuzcurrita del Río Tirón. We start with the Church of San Miguel. In the very heart of the town, and forming part of the heritage complex of the Plaza Mayor, is the Church of San Miguel Arcángel, declared a National Monument since 1978. Next, we will visit the historic center. The town was walled because it was a stronghold with an external castle since the 14th century. A must-see is the Plaza in which the Church of San Miguel stands imposingly over the Tirón River. We will finish our visit to the Castle and laundry. Fortress with an irregular square plan and walled from the 14th century. At the foot of the castle is the 19th century laundry, built due to the proximity of the river waters. Immediately we will invite you to eat one of the typical dishes of the region, in a typical restaurant. After eating we say goodbye to Cuzcurrita del Río Tirón and we will continue our route to the next Magical Town, Santa Gadea del Cid. It is an ideal place for nature lovers, with impressive mountain landscapes and numerous hiking trails. It is known for its historical heritage. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner at a local restaurant. Return to accommodation.

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Día 5 - Santa Gadea del Cid - Valdegovía

Have an early breakfast and go out to discover Santa Gadea Del Cid. We begin by visiting the Espino Monastery. A complex that manages to merge 15th century architecture with current social activity. The individual decoration and exclusive character of the complex makes it a unique environment. Next, we will visit the Castle and walls. It stands on a rocky mound, dominating the entire environment. The preserved remains are from the 15th century, attributed building. The keep is six meters high. We will continue to the arcaded Plaza. Magnificent example of popular Castilian architecture, where the old medieval markets were held. In the square we can find the old “San Lázaro” hospital. We will finish our tour with a fantastic Hiking Route of the Ebro River and Broken Bridge. A circular route from Poblado de Iberdrola. An easy 5 km walk, for all levels of fitness, with easily accessible trails and for all levels. After this adventure we will invite you to eat one of the typical dishes of the region, El Lechazo in a typical restaurant. After eating we say goodbye to Santa Gadea del Cid and we will continue our route to the next Magical Town, Valdegovía. Located in a river valley, it is an ideal place to enjoy the nature and tranquility of the area. It has numerous hiking and cycling routes and impressive landscapes. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner at a local restaurant. After a full day, return to the accommodation for a well-deserved rest.

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Day 6 - Valdegovía - Castillejo de Robledo

Have an early breakfast and go out to discover Valdegovía. We begin with a visit to the Eremitorios artificial caves. The construction of caves dates back more than a thousand years and is very common in the north. Its origin is associated with the arrival of Christian hermits who lived in solitude. From there we will continue to the Varona Tower-Palace. It dates back to the 15th century. And the entire complex is defended with a crenellated barbican, walls with loopholes and a moat. It has a garden area with a fountain in the center. We will finish our tour with a Hiking Route in the Valderejo Natural Park. With an area of 3,500 hectares, one of the greatest attractions of the Natural Park is the gorge that the Purón River draws at the end of its journey through the valley. At the end we will invite you to eat in a typical restaurant before leaving Valdegovía and continuing to our next Magical Town, Castillejo de Robledo. This town located in a mountainous and wooded area is an ideal place to enjoy nature and the tranquility of the area. Known for its natural landscape. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner at a local restaurant. After a full day, return to the accommodation for a well-deserved rest.

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Day 7 - Castilejo de Robledo - San Esteban de Gormaz

Have an early breakfast and go out to discover Castillejo de Robledo. We begin with a visit to the Templar Castle. The place name of Castillejo comes from its castle, property of the Knights Templar. It consisted of a double walled enclosure and there are mainly two towers, the cistern, and sections of the walls. Next, we will visit the rock hermitage of the Virgen del Monte, excavated in the rock taking advantage of part of a cave in a natural space. Legend has it that King Alfonso VII, while hunting, found the grotto with the image of the Virgin hidden in it. And if you are a wine lover, you cannot miss the experience that we have in store for you at Bodegas Castillejo de Robledo. In addition to enjoying a privileged natural environment, you will have the opportunity to tour its vineyards and learn up close the process of making its wines. At the end of the visit, you will be able to taste their wines in a guided tasting, where you will discover all the nuances and flavors that make them so special. At the end we will invite you to eat in a typical restaurant before leaving Castillejo de Robledo and continuing to our next Magical Town, San Esteban de Gormaz. Located in the Douro River Valley it is known for its rich history and architectural heritage, which includes the Church of San Miguel and the Castle of Gormaz. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner at a local restaurant. After a full day, return to the accommodation for a well-deserved rest.

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Day 8 - San Esteban de Gormaz - Duruelo de la Sierra

Have an early breakfast and go out to discover San Esteban de Gormaz. We begin by visiting the Church of Santa María del Rivero. This magnificent example of Romanesque portico from the 16th century is located on a hillock. XII declared BIC in 1996. It houses the Virgen del Rivero, patron saint of the town, inside. Next, we will visit the Parish Church of San Esteban. The old church annexed to the Franciscan Convent is now a parish of the Sanestebeños. Inside, the image of the Christ of Good Bliss and the carving of the Virgin of the Castle. We will end our tour on the Bridge of 16 Eyes. Over the Duero River you can see the Bridge of 16 Eyes. Its current factory is from the 19th century. XVI. Here is a mural dedicated to the author of the Cantar del Mío Cid. At the end we will invite you to eat in a typical restaurant before leaving San Esteban de Gormaz and continuing to the last Magical Town on our route, Duruelo de la Sierra. Surrounded by the imposing Sierra de Urbión, this picturesque place captivates its visitors with its mountainous surroundings and its tranquility. It has a great historical heritage. You will arrive at the end of the afternoon at the accommodation we chose with time to rest a little before going out to dinner at a local restaurant. After a full day, return to the accommodation for a well-deserved rest.

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Day 9 - Duruelo de la Sierra

Have an early breakfast and go out to discover Duruelo de la Sierra. We begin with a visit to the Church of San Miguel Arcángel. Temple built on a rock in which tombs are dug; It has a single nave, divided into three sections and a flat head, its construction belongs to different periods. Duruelo de la Sierra and its entire natural environment provide the perfect setting for a wide variety of activities, not only cultural, but also sports and recreational. It has its own Via Ferrata, in one of the most beautiful and spectacular corners of the Sierra del Urbión. Located very close to the area of Castroviejo and Cueva Serena, Cuerda la Graja is the place where the route of our Vias Ferratas runs. These places are characterized by the grouping of large rocks that make up a labyrinth of alleys, viewpoints and natural esplanades; as if it were a small city. This via ferrata has two routes, an introductory one for the little ones of 70 meters and another more technical and demanding one of 450 m, composed of: five hanging or Tibetan bridges, a hanging walkway, a balance post, a Nepalese bridge, stairs..., a beautiful viewpoint with spectacular views from where you can see Duruelo de la Sierra and several surrounding towns and ends with a 164 m zip line (to immerse yourself in the pine forest). It is a different and very fun activity, it mixes mountains with hiking and climbing. It does not require learning techniques or being an expert in mountaineering. Furthermore, it is accessed by arriving in Castroviejo following the road to Cueva Serena and from there follow the marked PR and it will surely be a spectacular experience that you will never forget.

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Guide languages

Español

Meeting point

Rural accommodation in Viana

Itinerary

Day 1: Viana

Day 2: Viana, Elciego

Day 3: Elciego, Cuzcurrita de Rio Tiron

Day 4: Cuzcurrita de Rio Tiron, Santa Gadea del Cid

Day 5: Santa Gadea del Cid, Valdegovia

Day 6: Valdegovia, Castillejo de robledo

Day 7: Castillejo de robledo, San esteban de gormaz

Day 8: San esteban de gormaz, Duruelo de la sierra

Day 9: Duruelo de la sierra

Included

This route includes:

❖ 8 nights accommodation with breakfast, in rural, local or charming accommodations

❖ 8 lunches in typical restaurants with wine

❖ 8 dinners in typical restaurants with wine

*Menus can be adapted to the customer

❖ Half-day visits, with a local guide and in all the Magical Towns

❖ Visit of Winery in Elciego with Tasting

❖ Hiking Route in Santa Gadea del Cid: Ebro River Hiking Route and Broken Bridge

❖ Hiking Route in the Valderejo Natural Park in Valdegovía

❖ Winery Tour in Castillejo Robledo with Tasting

❖ Via Ferrata in Duruelo de la Sierra: five suspension or Tibetan bridges, a hanging walkway, a balance post, a Nepalese bridge, stairs, a beautiful viewpoint and ends with a 164m zip line.

❖ Available or similar accommodations:

➢ Viana – Hotel Palacio Pujadas or Hospedería los Parajes

➢ Elciego – Casa Rural Rojanda or Hotel Marqués de Riscal (with sup.)

➢ Cuzcurrita del Río Tirón – Hostal El Botero or Palacio de Cuzcurrita or Hotel Teatrisso

➢ Santa Gadea del Cid – Casa Rural Quinta Término o Casa de la Roca

➢ Valdegovía - Casa Rural Arkamo Atea or Caserío Montehermoso

➢ Castillejo de Robledo – Casa Rural Isabel y Fernando or Casona de el Royo

➢ San Esteban de Gormaz – Rivera del Duero or Apartamentos el Balcón del Duero

➢ Duruelo de la Sierra – Eco Urbión or Hostería de Castroviejo

❖ Available restaurants or similar:

➢ Viana – El Portillo Restaurant or Casa Armendariz Cider House or Restaurante Asador Tres Tinas

➢ Elciego – Marqués de Riscal Restaurant (with a sur) or Taberna 1583

➢ Cuzcurrita del Río Tirón – Aker Grill or Casa Guillermo Restaurant

➢ Santa Gadea del Cid – Porticada Restaurant or Monument to the Shepherd

➢ Valdegovía – Mesón Vaderejo or Asador Gobea

➢ Castillejo de Robledo – Venta de Corpes Restaurant or La Casona de la Vid

➢ San Esteban de Gormaz – El Bomba Restaurant or Rivera Hotel

➢ Duruelo de la Sierra – Torre Blanca Restaurant or Narcis Bar

❖The route is available from 1 pax

➢ The base price includes all services in your own transport. Choose other options under Additional Services

Excluded

Transport

Dear Customer,

➢ We invite you to enjoy your trip in comfort. You can choose to travel in your own vehicle or choose the option of a chauffeured vehicle throughout the tour.

❖ Private Trip: Ideal for people who want to enjoy a private trip, from 1 pax. Vehicle with driver.

❖ Place to place sale (guaranteed departure of 8 people confirmed). Refundable in case of not reaching the minimum number of pax required.

Select the option that best suits your needs. You can add it during the booking process under Additional Services and do not hesitate to contact us if you have any questions or need more information. We look forward to making your trip an unforgettable experience!

Photo gallery

24 photos

Possible accommodations

10 accommodations

Viana

Palacio de Pujadas by MIJ

8.5

View accommodation

Elciego

Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego

9.1

View accommodation

Elciego

Casa Rojanda

View accommodation

Cuzcurrita de Rio Tiron

El Botero

8.1

View accommodation

Cuzcurrita de Rio Tiron

Rusticae Hotel Teatrisso

9.5

View accommodation

Santa Gadea del Cid

Hotel Rural Venta del Término

View accommodation

Valdegovia

Arkamo Atea

View accommodation

Castillejo de robledo

Casa Rural Isabel Y Fernando (Adults only)

View accommodation

Duruelo de la sierra

Eco Urbión

9.6

View accommodation

Duruelo de la sierra

Casa Rómulo

8.4

View accommodation

Basic information on Data Protection

Responsible

The Genuine Travel Experiences SL.

Objective

Online service provision.

Web user management.

Commercial communications related to our services.

Legitimation

Consentimiento expreso e interés legítimo.

Recipients

No se ceden datos a terceros, salvo obligación legal.

User Rights

Access, rectification, deletion and portability of your data, limitation, and opposition to its processing, as well as not being subject to decisions based solely on the automated processing of your data.

At The Genuine Travel Experience S.L., we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.

For this reason, and for the purposes of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 of 2016 (hereinafter, “GDPR”) regarding the protection of natural persons with regard to data processing personal data and the free circulation of these data, and Law 34/2002, of July 11, on Information Society Services and electronic commerce (hereinafter, “LSSI”), The Genuine Travel Experience S.L. informs the user that, as data controller, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following to you:

Your data is collected so that the user experience improves, considering your interests and needs.
We are transparent about the data we collect about you and why we do it.
Our intention is to offer you the best possible experience. Therefore, when we are going to use your personal information, we will always do so in compliance with the regulations and, when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorize us to process them, you can ask us to stop processing them.
Our priority is to guarantee your security and process your data in accordance with European regulations.

If you want more information about the processing of your data, consult the different sections of the privacy policy below:

Who is responsible for the processing of your personal data?

Identity: The Genuine Travel Experience SL

Registered office: calle Mariá Cubì, nº 10 – 7º-1ª 08006 Barcelona (Spain)

C.I.F. nº: B70643259

Email: support@thegenuinetravel.com

The Genuine Travel Experience SL has designated a contact person as the internal GDPR manager within your organization. If you wish to make a query regarding the processing of your personal data, you can contact him by email: support@thegenuinetravel.com

What personal data do we collect?

The personal data that the user may provide:

- Name and surname

- Phone number

- CIF/NIF

- Business name

- Bank data

- Address and Zip

- Email.

- Location.

- IP address, date and time in which you accessed our services, internet browser you use and data about the device's operating system.

Comments about the service to be hired and needs.

In some cases, it is mandatory to complete the registration form to access and enjoy certain services offered on the website, in this case to be able to be a user of it; Therefore, failure to provide the requested personal data or failure to accept this data protection policy means it will be impossible to subscribe and/or register for our services..

Why and for what purpose do we process your data?

At The Genuine Travel Experience SL we process the information provided to us by interested parties for the following purposes:

• Manage and carry out the service contracted by the user, its billing and collection.

• Customer data may be used to carry out market studies (statistical reports), which allow expanding and improving the products or services of The Genuine Travel Experience SL. In any case, no personal data will be included in the statistical reports prepared.

• Manage the sending of the information requested from us, as well as any other query you may have that is not subject to the conditions of the website or the contracting of the service.

• Develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks and subsequent follow-up.

• In some cases it will be necessary to provide information to Authorities or third companies for audit reasons, as well as handle personal data from invoices, contracts and documents to respond to claims from clients or Public Administrations.

We inform you that the personal data obtained, because of your registration as a user, will form part of the Record of Activities and Processing operations where The Genuine Travel Experience SL. is the owner, which will be updated periodically in accordance with the provisions of the RGPD.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

• Consent to contract online services from the website through the contact form and therefore for the execution of a contract at the request of the interested party. (Art.6.1 b) GDPR. For the execution of the provision of the corresponding service, the delivery of the data is necessary since, otherwise, the requested services cannot be offered.

• Processing of customer data to carry out statistical reports (market studies) based on the legitimate interest of the company, which is considered prevalent, to the extent that no more data will be processed than those provided by users with the sole purpose of being able to improve with respect to the services offered by the entity. Additionally, the statistical reports will not contain personal data of the users, being anonymized.

• To be able to respond to your request or query and follow up after contracting the service. Providing the data is voluntary, although, if you do not do so, the request, query or claim cannot be responded to. Therefore, the communication of your personal data for these purposes is a necessary requirement so that we can respond to the requests made in this way.

• The prospective offer of products and services to clients is based on the satisfaction of the legitimate business interest consisting of being able to offer our clients the contracting of products or services and thus achieve their loyalty. In any case, the authorization to process your data for this purpose is voluntary and your refusal would only have the consequence of the fact that you would not receive commercial offers for our products or services. However, we remind you that you have the right to object to this processing of your data, and you may do so by any of the means described in this Policy.

• Legitimate interest in the processing of our clients' data in direct marketing actions and express consent of the interested party for everything related to automatic assessments and profiling.

• Compliance with legal obligations for fraud prevention, communication with public authorities and claims from third parties.

How long do we keep your data?

The processing of data for the purposes described will continue for the time strictly necessary to comply with the commercial relationship with the client, as well as for compliance with the legal obligations arising from the processing of the data.

To which recipients are your data communicated?

In some cases, only when necessary, The Genuine Travel Experience SL will provide user data to third parties. However, data will never be sold to third parties. The external service providers with whom The Genuine Travel Experience SL works may use the data to provide the corresponding services, however, they will not use said information for their own purposes or for transfer to third parties.

The Genuine Travel Experience SL seeks to guarantee the security of personal data when sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures to protect personal data. These third parties have the obligation to guarantee that the information is treated in accordance with data privacy regulations and in accordance with the provisions of Art.28 RGPD and Art.32.

In some cases, the law may require the disclosure of personal data to public bodies or other parties, only what is strictly necessary for compliance with such legal obligations.

The personal data obtained may also be shared with other companies in the group.

The Genuine Travel Experience SL as Data Processor, we have to inform that the owner of the personal data used and stored by the client within the framework of the services offered by the Website, are the property of the client acting as the sole person responsible for the data. . In this way, The Genuine Travel Experience SL acts as the person in charge of hosting this data. Therefore, it informs that it will not access or use this data, unless it is strictly necessary within the framework of the execution of the services and within the established technical and security limitations.

Therefore, The Genuine Travel Experience SL as a service provider will not resell this data or use it for personal purposes (such as data mining, profiling or direct marketing).

In what cases can The Genuine Travel Experience SL be forced to access the data stored and used by the client within the framework of the services?

The Genuine Travel Experience SL. You will only access this data under two circumstances:

• To guarantee the correct execution of the services and improve customer service when the latter contacts The Genuine Travel Experience SL support. In this case, access to customer data will be regulated by specific permissions and specific control and security measures.

• To comply with legal obligations within the framework of judicial and/or administrative requirements. These requirements are strictly regulated.

Access within the framework of The Genuine Travel Experience SL support:

When the client contacts The Genuine Travel Experience SL support, depending on the reason for the query, they can access two categories of data. On the one hand, with the aim of better responding to the client's request, The Genuine Travel Experience SL support will access the information provided by the client when creating their The Genuine Travel Experience SL account (name, surname, telephone number, email ...).

On the other hand, exclusively at the express request of the client and subject to the technical limitations of each service, The Genuine Travel Experience SL support can access the data stored by the client in its services with the aim of identifying the origin of a problem and, where appropriate, solve it.

Access within the framework of the request of a judicial or administrative authority:

To comply with current regulations, The Genuine Travel Experience SL is obliged to respond to requests from judicial or administrative authorities. These data access requests are governed by a strict legal framework, so The Genuine Travel Experience SL only authorizes them once it has verified their validity and foundation. Furthermore, if the request or the Law does not prevent it, The Genuine Travel Experience SL undertakes to inform the client of said request as soon as possible. Applications from a third country will only be processed when they are based on an international agreement, such as a judicial cooperation treaty in force between the requesting country and the European Union or a Member State.

Where is your data stored?

Generally, data is stored within the EU. The data that is sent to third parties that do not belong to the EU, we will ensure that they guarantee a sufficient level of protection, by having Binding Corporate Rules (BCR). You can consult the list of these countries on the European Commission website. Thanks to the guarantees offered by The Genuine Travel Experience SL regarding data transfer, the client can comply with its regulatory obligations. Article 45 of the GDPR, which specifies cases of "transfers based on an adequacy decision", establishes that a transfer of personal data may take place to a third country or international organization when the Commission has decided that the third country, a territory or one or more specific sectors of that third country, or the international organization concerned, guarantee an adequate level of protection. Such transfer will not require any specific authorization.

Call recording

Calls may be recorded to process your requests or respond to your queries, as well as to evaluate and improve the responses offered by our agents and analyze the decisions made based on said responses.

Your data will be processed on the basis of the legitimate interest of the entity, this being prevalent due to the need to have instruments to be able to assess and improve the quality of the responses we offer and the decisions you make based on them. Also to increase security and have a means of accreditation of the services or products requested and those offered by us, being necessary to record the calls.

The recording will be kept for a minimum period of 12 months, and in any case until your request has been processed or your query has been answered. In the event that new data is collected by telephone as a result of a claim, contract, change of product or service, etc. The recording will be kept as proof of the data collection as long as some type of legal responsibility arising from the relationship maintained may arise. The information relating to the evaluation of the decisions made by users based on the answers provided is maintained for a period of 12 months.

Processing of personal contact data for commercial calls

Sometimes, The Genuine Travel Experience SL processes professional contact data that it obtains from the Internet to contact interested parties by telephone and try to close a commercial meeting with them or offer them services or products.

Taking into account the above, said treatment is based on the provisions of Art. 6.1.f) of the RGPD (legitimate interest), given that, in any case, the following premises are met:

a) The processing refers only to the data necessary for the professional location of the interested party.

b) The purpose of the treatment is to maintain relationships of any kind with the legal entity in which the affected person provides their services.

The same presumption operates for the processing of data relating to individual entrepreneurs and liberal professionals, when it refers to them only in that capacity and is not processed to establish a relationship with them as natural persons. In any case, interested parties may object to their processing at any of the contact addresses of The Genuine Travel Experience SL, as it is not mandatory for the entity to carry out such processing. The data will be kept for the indicated purpose indefinitely, unless the interested party objects, in which case, it will be deleted.

What rights do you have and how can you exercise them?

You can direct your communications and exercise your rights by making a request to the following email: support@thegenuinetravel.com

Under the provisions of the RGPD you can request:

• Right of access: you can request information about the personal data that we have about you.

• Right to rectification: you can communicate any change in your personal data.

• Right to deletion and to be forgotten: you can request deletion after blocking personal data.

• Right to limit processing: implies the restriction of the processing of personal data.

• Right to object: you can withdraw your consent to the processing of the data, opposing further processing.

• Right to portability: in some cases, you can request a copy of personal data in a structured, commonly used, and machine-readable format for transmission to another controller.

• Right not to be subject to individualized decisions: you can request that decisions not be made that are based solely on automated processing, including profiling, that produce legal effects or significantly affect the interested party.

In some cases, the request may be rejected if you request that data necessary to comply with legal obligations be deleted.

Likewise, if you have any complaint about the processing of your data, you can submit a claim to the data protection authority: www.aepd.es.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating The Genuine Travel Experience SL of any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the registration or subscription form. The Genuine Travel Experience SL reserves the right to terminate the contracted services that have been concluded with users, in the event that the data provided is false, incomplete, inaccurate or not updated.

The Genuine Travel Experience SL is not responsible for the veracity of information that is not its own creation and for which another source is indicated, and therefore does not assume any responsibility for hypothetical damages that may arise from the use of said information.

The Genuine Travel Experience SL reserves the right to update, modify or delete the information contained on its web pages, and may even limit or not allow access to said information. The Genuine Travel Experience SL is exonerated from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by The Genuine Travel Experience SL provided that it comes from sources other than the same.

What security measures do we apply to protect your personal data?

The Genuine Travel Experience SL has adopted the security levels of protection of Personal Data legally required, and seeks to install other means and additional technical measures at its disposal to avoid loss, misuse, alteration, unauthorized access and theft of the data. Personal Data provided to The Genuine Travel Experience SL The Genuine Travel Experience SL is not responsible for hypothetical damages or losses that may arise from interferences, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operational functioning of this electronic system, caused by for reasons beyond the control of The Genuine Travel Experience SL. of delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties people through illegitimate interference beyond the control of The Genuine Travel Experience SL However, the user must be aware that security measures on the Internet are not impregnable, given that no online service can guarantee absolute security.

Links to other websites

On the website www.thegenuinetravelexperience.com, there may be links to other web pages. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of said website, leaving The Genuine Travel Experience SL. disassociated from any type of responsibility regarding its privacy policy. It will only be liable for those redirections or links under the domain and ownership of the The Genuine Travel Experience SL group of companies.

Can the privacy policy be modified?

We may modify the Privacy Policy from time to time. Visit this page regularly to know the current situation. We will indicate the dates of the last revisions of this Privacy Policy at the bottom of that page; all revisions will take effect upon publication.